ABILENE REGIONAL AIRPORT
Passenger Services
Welcome to
Abilene Regional Airport
Terminal Hours
3:30 a.m. until after last arriving flight
Airline ticket counters open at 3:30 am.
Accessibility
Visual Assistance: Download the BE MY EYES app
TTY Phone: located on the lower level, by baggage claim
Service Animal Pet Relief: In gate area
see airline or airport representative.
Free Wireless Internet Connection
Wi-Fi access throughout the terminal
AIRPORT GUEST
Wi-Fi is temporarily unavailable in the terminal due to a service disruption. Thank you for your patience as we work to restore access.
Escalator & Elevators
An exterior escalator is available near the entrance.
Interior elevators serve the terminal and gate areas.
Public Telephone
Located at the Welcome Center on the lower level
TTY phone accessibility
Service Animals
Gate area – pet relief –
See airline or airport representative.
American Airlines Service Animal Policy found here.
United Airlines Service Animal Policy found here.
Food & Dining
Bodegish contactless micro markets
Before security and in the gate area
Satellite Operated by Chick-fil-A North Abilene
M–Sat, 8:30 a.m.–2:30 p.m. (hours may fluctuate with flights)
Before security and in the gate area
Need a Ride?
Taxi Services
At this time, there is no licensed taxi service currently operating out of the terminal. We welcome future opportunities to support providers authorized by the City of Abilene.
ABILENE REGIONAL AIRPORT
FREQUENTLY ASKED QUESTIONS
American Airlines:
– Go to American Airlines Website or
– Call 1-800-433-7300
United Airlines:
– Go to United Airlines Website or
– Call 1-800-864-8331
American Airlines:
– Go to American Airlines Flight Status or
– Call 1-800-433-7300
United Airlines:
– Go to United Airlines Website or
– Call 1-800-864-8331
Airline ticket counters open daily at 3:30 a.m. and close after the last flight arrives.
No, ABI has at-the-terminal parking and is all the same rate.
See our parking rates table below.
No, we do not. But these local banks do:
– Bank of America (325) 690-6200
– Chase Bank (325) 674-3900
– First Financial Bank (325) 627-7200
– Happy State Bank (325) 698-2265
– Prosperity Bank (325) 794-1000
**call for terms and conditions.
TSA, What Can I Bring?
For information:
– Low Altitude Authorization and Notification Capability (LAANC)
– or call the FAA Control Tower at (325) 201-9446
Lost items in the terminal?
– Airport Administration – (325) 676-6367
– or email abiairport@abilenetx.gov
Lost items on the airplane?
At this time, there is no licensed taxi service currently operating out of the terminal. We welcome future opportunities to support providers authorized by the City of Abilene.
No, Abilene Regional Airport does not have lockers available in the terminal.
Call Airport Operations (325) 676-6369.
– Please have height and location available for this call.
– A beacon or flag is required to be on the crane.
Several employers operate at Abilene Regional Airport. Here’s how to find current job opportunities:
- City of Abilene (Airport Administration & Operations)
Apply online at: us60.dayforcehcm.com/CandidatePortal/en-US/cityofabilene
Or in person at City Hall: 555 Walnut St., Abilene, TX - Transportation Security Administration (TSA)
hraccess.tsa.dhs.gov/hraccess/index.html - American Airlines (Envoy Air)
envoyair.com/careers - United Airlines (SkyWest)
jobs.skywest.com - Eagle Aviation Services, Inc. (EASI) (Aircraft Maintenance)
envoyair.com/careers - Freeman Jet Center – ABI (Freeman Holdings Group)
recruiting.paylocity.com/recruiting/jobs/All/Freeman-Jet-Center-ABI
General careers page: freemanholdingsgroup.com/careers - Rental Car Providers at ABI
- Avis: https://www.avisbudgetgroup.jobs/
- Enterprise: careers.enterprise.com
- Hertz / Brevard Capital Group: indeed.com
Parking Rates & Information
Current Parking Rates
Time
Time / Rate
Rate
0 – ½ hours
FREE
½ – 1 hour
$5.00
1 – 2 hours
$6.00
2 – 4 hours
$7.00
4 – 6 hours
$8.00
6 – 18 hours
$10.00
18 – 24 hours
$12.00
Unattended Vehicles
Curbside loading and unloading of vehicles is permitted provided a driver remains with his or her vehicle. Any automobile left unattended will be ticketed and towed.
Lost Ticket Fee & Refunds
If you’ve misplaced your parking ticket, select the “Cancel / Lost Ticket” option at the exit booth. A $400 Lost Ticket Fee will be charged automatically.
Requesting a Refund:
You may request a refund of the Lost Ticket Fee within 10 calendar days by contacting Airport Administration at (325) 676-6367 during business hours. Refunds are subject to approval by the Airport Director and require proof of parking usage. Please email abiairport@abilenetx.gov with your request and supporting documentation.
Exemptions
The following exemptions to paying parking fees are approved:
- Disabled Veterans in the parked vehicle with "DV" license plates are exempt from parking fees.
- Purple Heart, Prisoner of War, and Medal of Honor Holders in the vehicles with such designated license plates are exempt from parking fees.
Special Plates After Hours
Customers with Disabled Veteran, Purple Heart, Prisoner of War, or Medal of Honor license plates should pay at the exit booth and keep the receipt.
To request a refund, contact Airport Administration at (325) 676-6367 during normal business hours or email abiairport@abilenetx.gov within 10 calendar days with your payment receipt and vehicle registration information. The Airport will review and confirm eligibility before issuing a refund.
Oversized Vehicles
Vehicles taller than 10 ft. or over-sized vehicles (i.e. tractor trailers, RV’s, etc.) will need to contact Airport Operations in advance of parking at (325) 676-6369
Additional Questions
For additional parking questions, please call Airport Administration at (325) 676-6367